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My PC says it's frozen, what does this mean?

All WMKM PC’s were cleaned, updated and configured for general use as of January 27th, 2017.

The PC’s configuration are now frozen. Any software downloads, installs or uninstalls, files that are saved to the desktop, downloads, my documents, my pictures, my videos or favorites will be erased the PC’s reboot or shutdown.

I can't save files to the desktop or anywhere on the PC.

All WMKM PC’s were cleaned, updated and configured for general use as of January 27th, 2017.

The PC’s configuration are now frozen. Any software downloads, installs or uninstalls, files that are saved to the desktop, downloads, my documents, my pictures, my videos or favorites will be erased the PC’s reboot or shutdown.

Why do the computers shutdown?

All of WMKM’s PC’s are configured to shutdown at 11pm if they’re idle.

You do have the option to cancel the shutdown by clicking on the cancel button.

I want to install, uninstall or update software on the computer.

All software on the WMKM PC’s are updated and maintained on a quarterly basis. If you need software installed, uninstalled or update contact Tim Gallagher or Gill Bailey.

The following software applications have been installed on ALL WMKM PC’s and are standard:

  • 7-zip
  • Adobe Air
  • Adobe Audition 3.0 update 1
  • Adobe Flash Player
  • Adobe Reader DC
  • Adobe Shockwave Player
  • Faronics Deep Freeze Enterprise
  • Google Chrome
  • Internet Explorer 11
  • Java
  • K-Lite Codec Pack (Audio & Video codecs)
  • Microsoft Office 2007
  • Microsoft Security Essentials
  • RealVNC Enterprise
  • Silverlight
  • Windows Media Player 11
PC Is SLOW

Try to reboot the PC. If you still have this problem, try to reboot again. If the problem presists, contact Tim Gallagher or Tim Bailey.

There's no Network Drives

On the desktop, there’s an icon called “Fix Network Drives”, click it. If this doesn’t fix the issue, reboot the computer. If you’re still having issues, contact Tim Gallagher or Gill Bailey.